Your Electronic Health Care Records
The National Health Service (NHS) aims to provide you with the highest quality of health and social care. To do this, we must keep up-to-date records about you, your health and the treatment and care we provide or plan to provide.
We use the same IT system as local community NHS teams (children’s services, podiatry, community nursing & therapy etc) that may be involved in your care. We will share your electronic records held at the practice with these teams so that:
- Those treating you can give you the best possible advice and care.
- You will not have to repeat information about yourself or your history with different clinicians as they will see this information when you are referred to their service.
- All professionals involved in your care will have the full, accurate and up-to-date information immediately.
We respect your right to privacy and keep all your health information confidential and secure. Anyone wanting to look at your healthcare record must:
- Be involved in caring for you
- Have a security NHS smartcard with a chip and PIN access
- Any access to your record is logged within the system and is fully auditable
Patients are able to view their records online.
NHS England requires practices to enable successful automated uploads of any changes to patients summary information, at least on a daily basis, to the summary care record (SCR).
Having your SCR available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.
If you do not want to have your medical records to be available in this way then you will need to let us know and we can update your record.
Church Hill Surgery can confirm that your SCR is automatically updated on a daily basis.
GP to GP Record Transfers
With GP to GP record transfers your electronic record is transferred to your new practice much quicker. GP to GP transfers are already active at Church Hill.
It is very important that you are registered with a doctor at all times.
Patient Online Access to their GP Record
NHS England requires practices to promote and offer the facility to enable patients online access to appointments, prescriptions, allergies and adverse reactions.
We currently offer the facility for booking and cancelling appointments and for ordering your repeat prescriptions online. This is done by the SystmOnline facility. If you do not already have a user name and password for this system, please ask at reception you will be asked to provide proof of identity.
Please view the ‘Your Online Records’ Information Leaflet.
Data for commissioning and other secondary purposes
It is already a requirement of the Health and Social Care Act that practices must meet the reasonable data requirements of commissioners and other health and social care organisations through appropriate and safe data haring for secondary uses, as specified in the technical specification for care data.
We can confirm that these arrangements are in place and that we undertake annual training and audits to ensure that all our data is handled correctly and safely via the Information Governance Toolkit.
Record Sharing
All consultations, records and test results will be kept completely confidential.
We will share your records with other units that you are receiving care from, ie District nurses, Physiotherapists, Podiatrists, Health Visitors and Children’s Services in order that those treating you have the most up to date information available to them regarding your medical condition.
If you have a sensitive consultation which you do not want to be seen by other units please ask a member of staff to mark it as Not Sharable
The Surgery’s aim is to provide our patients with the most appropriate treatment in the shortest possible time.
All patient identifiable information will continue to be handled in accordance with the Data Protection Act and NHS confidentiality regulations.
If you have any questions, please raise them with the practice manager at Church Hill Surgery.
Please view our ‘Enhanced Data Sharing’ leaflet, our ‘Using your Health Data for Planning and Research’ leaflet, and our ‘Sharing Your Information’ leaflet.