Welcome to Church Hill Surgery
Church Hill doctors' surgery in Pulham Market provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
Where to find us:
Church Hill Surgery – Station Road, Pulham Market. Station Road is in the centre of the village of Pulham Market opposite the village green. The surgery is situated 50 yards down this road on the right-hand side. These premises have suitable access for patients with disabilities
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Easter Opening times
Please note the surgery will be closed during the following bank holidays:
- Friday 29th March
- Monday 1st April
We return to our normal opening times from Tuesday 2nd April 2024. When we are closed, Dial 999 if your condition is life threatening or 111 for medical help and advise
Please click on link for Pharmacy opening times during the Easter break: Norfolk-Waveney-1.pdf (england.nhs.uk).
Church Hill Surgery Latest CQC Inspection Report- Good
Church Hill Surgery had a CQC inspection on the 17th of February 2022. The report from this inspection can be found on the Church Hill Surgery CQC page following this link: Church Hill Surgery (cqc.org.uk)
Statement From the Practice Regarding the Latest CQC Report
We are pleased to let all our patients know that since our reinspection by the CQC on the 17th of February 2022 the practice has now been taken out of special measures and we have been rated Good by the CQC. We would like to thank all our patients and colleagues for their support whilst the practice was under special measures. We look forward to the future and our continued care and service to our patients.
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Help With Stress and Anxiety
If you would like some information on coping with stress especially during the pandemic, please click on the following link: https://www.steps2wellbeing.co.uk/
Patient Notice
***ONLINE BOOKING OF APPOINTMENTS***
Please note the facility to book an appointments online has been STOPPED until further notice. Please call the surgery on 01379676227 for an appointment. Thank you
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Practice Update on Data Sharing and Fair Processing
Sharing your medical information - CLICK HERE
National Data Opt Out and GP Research Data Collection- Click Here
Fair Processing Notice - Click Here
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Changes in ordering Repeat Prescriptions
All Repeat Prescriptions now take 5 working days to process. (Please note, this does not include weekends or bank holidays) Any prescription requested after 2pm will not be submitted until the following day. Please speak to one of our Dispensers about our Managed Repeat system.
It's quick and easy to order your prescriptions online, please ask Reception for more information.
Please ask if you could benefit from our managed repeat service.
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NON-NHS WORK
There will be a fee for all non-NHS work including forms/medicals. Please call the surgery and ask to speak to the secretary who will be able to give you a price and an idea of timing or book you an appointment if necessary.
Information for Patients Regarding Named GP
All patients will be assigned to Dr Mondol
Please be aware that this does NOT restrict you from seeing your preferred GP.
You can still book an appointment with the doctor you prefer to see.
The NHS Friends and Family Test
The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question: "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the possible care.
The NHS Friends and Family Test feedback cards are now available from the surgery or click on this link Friends & Family Test - My Surgery Website (mysurgeryintranet.co.uk)
Whilst you are in the surgery, we would be grateful if you could take the time to fill one of these in and post it in the box in Reception.
You can also fill in a feedback card on the website. It can be found on the right-hand side of the screen under "Have your say"
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EXTENDED ACCESS
Our Practice is engaging in a scheme providing extended access for patients to a range of healthcare professionals. Working with a group of eight local Practices, we will be offering a range of appointments each weekday evening between 6.30pm and 8pm and during selected times at weekends, to registered patients, in at least one of the participating Practices. Please contact our reception team for more details.
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Letters
Please note we are NO longer able to provide supportive letters at patients request for services such as housing applications, ESA and PIP. If they are needed the requesting organisation should write to the surgery seeking further information.
(Site updated 14/03/2024)